Terms of sales, Refund and Returns Policy

Terms of sale

GRS Riflestocks ships all orders from our company HQ in Hornindal, Norway.

GRS’s homepage shows all prices, including 25% VAT, which applies only to Norwegian customers.

For International customers, the Norwegian VAT will be deducted from the sales price when entering the shipping address.
Local customs will invoice you separately for VAT, customs fees, and clearance costs.

General.

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery

Refunds.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

If you haven’t received a refund yet, first check your bank account again.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at grs@grsriflestocks.com.

Only regular-priced items may be refunded. Sale items cannot be refunded.

Echanges.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at grs@grsriflestocks.com to notify us, and use the following shipping address.

GRS Riflestocks AS
Ytre Haugen 75
6763 Hornindal
Norway

Returns.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.